Shipping policy
Shipping within Australia
We currently deliver to addresses within Australia.
Standard shipping rates:
- Orders $69 and over — Free Standard Shipping
- Orders under $69 — $9.95 Standard Shipping
The free shipping threshold is based on your order subtotal after discounts.
Order Processing
Once your order has been dispatched, you will receive tracking information where available.
Delivery times vary depending on your location, the carrier and seasonal demand. Any delivery estimates provided are estimates only and may be affected by circumstances outside our control.
Delivery Address
Please check your delivery details carefully before placing your order.
If you notice an error after ordering, contact us at support@aveland.com.au as soon as possible. We will do our best to assist before your order is dispatched, but changes may not be possible once the parcel has entered the carrier network.
Delayed or Missing Deliveries
If your tracking has not updated for an unusual period or you believe your parcel may be lost, contact us at support@aveland.com.au and we will assist with the carrier investigation.
Remote and Special-Delivery Locations
Our standard shipping offer applies to eligible Australian delivery addresses. If a location cannot be serviced by our available carriers, we will contact you to discuss available options.